Kamakan Website Terms & Conditions
Welcome To Kamakan.
The following terms and conditions (“Terms”) govern the use of this website, including any associated content and services (“Services”). By accessing and using this website, you agree to comply with, and be bound by these Terms.
Acceptance of Terms
By accessing and / or using this website, you confirm that you have read, understood, and accepted these Terms, and that you agree to abide by them. If you do not agree with any provision of these Terms, please discontinue your use of this website.
Products and Services
Kamakan offers vegan / plant-based products, predominantly from organic sources, and selected household products. By making a purchase on this website, you agree to abide by the Terms of our Cancellation & Return Policy.
User Accounts
Certain features and functionalities of this website may require you to create an account. You are responsible for maintaining the confidentiality of your account information, and for all activities related to your account, at all times.
Delivery & Payment
Our aim is to provide a seamless and convenient ordering and delivery experience for our customers. Please review the Terms below to better understand our delivery process. Please note that the following Terms do not apply to our Kamakan Café deliveries, for additional information about our Kamakan Café delivery, please reach out to us at +96178858957, or to our Customer Service, via email at [email protected].
- Delivery Areas
We currently offer delivery services to selected areas within the Metn district. To confirm whether your location is within our delivery coverage scope, please reach out to us at +96178858957, or to our Customer Service, via email at [email protected]. - Delivery Times
Our delivery times may vary depending on your location and order volume. We will provide you with an estimated delivery window when you place your order. We will do everything we can to ensure timely delivery. - Payment Terms
As of now, we accept payments only through cash on delivery. - Delivery Charges
Delivery charges within our serviceable areas is 3 USD. For orders outside our direct areas of coverage, the delivery charges will be adjusted depending on your location. The delivery charges will be communicated to you during the order placement process. - Order Confirmation
Once the order is placed, an order confirmation email will be sent to your registered email address. - Address & Contact Information
To guarantee smooth delivery, please provide accurate and complete delivery address information while creating your account, and please ensure that your contact number is reachable, in case our delivery team need to reach out for directions or updates regarding your order. - Order Tracking
We currently do not offer online order tracking, but you can contact our customer support for updates regarding your order. - Changes to Delivery Address:
If you need to change your delivery address after placing your order, please contact our Customer Service as soon as possible. We will do our best to accommodate the change, depending on the status of your order at the time of change.
For any other enquiries related to delivery, please reach out to us at +96178858957, or to our Customer Service, via email at [email protected].